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Privacy Policy

Last Updated: 2026-09-04

BotGo Labs ("BotGo", "We", "Us", or "Our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. This policy applies to our website and all related services (collectively, the "Services").

Information We Collect

Information You Provide: We may collect account details, prompts, uploaded image/video/audio Inputs, generation settings, generated Assets, Posts, Recipes, reports, support messages, and payment-related records you provide or create while using the Services.

Automatically Collected Information: We may collect information about how you access and use our Services, including browser and device information, access times, pages viewed, IP address, referring URL, security signals, and service logs. This information helps us operate, protect, and improve the Services.

How We Use Information

We use the information we collect to:
  • Provide, maintain, and improve our Services
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Content Retention and Privacy

Private Content: Prompts, uploaded Inputs, Generations, Assets, and related workflow records may be stored so we can deliver the Service, preserve your projects, investigate abuse, process refunds, and maintain security and audit trails. The Public Visibility selection captured when a Generation is submitted determines whether eligible output may enter review for public sharing. Turning it off keeps future Generations private.

Retention: Private Generation, Asset, moderation, security, billing, and audit records may remain for the period reasonably needed for the purposes described in this Policy or required by law.

Public Visibility

While Public Visibility is on, eligible new generated output and its eligible Prompt and Recipe details may enter BotGo's review process and, when selected, be displayed publicly in Explore and related surfaces. Turning Public Visibility off keeps future Generations private. You may also explicitly confirm a Post to publish an eligible work.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about how you use our Services. You can control the use of cookies through your browser settings, but this may affect certain features of the Services.

Data Security

We take reasonable security measures to protect your information. However, please note that internet transmissions are not 100% secure. We strive to protect your personal information, but cannot guarantee the absolute security of information transmitted.

Third-Party Links

Our Services may contain links to third-party websites or services. We do not control the content or privacy policies of these websites and are not responsible for them.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at: [email protected]

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